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Hatchback Saloon Sports Estate/MPV 4x4 Convertible


Richard Nash Group - Commercial Vehicles
Commercial Vehicles & Vans

We have a great range of commercial vehicles and vans at our Vulcan Road South branch. If you have a particular model in mind let us know and we'll do our best to find it for you.

What our customers say about us.....

A note from Evelyn & Michael

Justin, Thank you for your kindness and help. Best Wishes Evelyn & Michael Trew

Mr & Mrs Trew , 05 December 2017 , Mousehold Lane

Knowledgeable, friendly and no pressure.

Very knowledgable. Relaxed and friendly. No pressure. Excellent customer service and after sales care.

Mrs C S , 20 May 2017 , Mousehold Lane

Excellent sales and after sales service

4 years ago I bought a Ford S-max from Richard Nash and subsequently took it back for servicing, mot etc. I was very pleased with the sale part/ex etc at that time and since have covered 66000 miles with only regular servicing at very reasonable prices with no other costs. Consequently I returned this week and traded in for a newer C-max. The part/ex and sale went as well as 4 years ago so I can can only assume that the after sales will be equally as good. I would recommend to anyone looking to buy a fairly new low mileage car.

MR G M , 31 March 2017 , Mousehold Lane

once again exellent sevice

The fifth car I have bought from Richard nash over the years always excellent service and well prepared cars.

R E , 15 March 2017 , Moushold Lane

Best car buyer experience

I wouldn't normally write such a testimony but purchasing a car from your Nearly New Car Centre has been the best car-buyer experience I have had in 20 years of motoring. I wish to express my sincere thanks to Les for making this not simply a painless experience but a real pleasure. We wish you all the best for the future.

Russ Pollard , 07 February 2017 , Vulcan Road

Made to feel special

Our daughter bought her car from here and was made to feel really special. They even went to the trouble of putting a big pink bow on her car the day she picked it up. Thank you so much, it was such a nice touch.

Gayle & Darren Goddall , 28 May 2017 , Mousehold Lane

Purchase of Nearly New Car

Initially dealt with Jim Nash who kindly sent a video with commentary which true to his word the car was in excellent condition. After a long journey I arrived at Richard Nash and was greeted by Jim and the rest of his team who were all very pleasant and special thanks must go to the salesman Jake who looked after us well and allowed us to give the car a good test drive. I would highly recommend Richard Nash, thank you once again Jim for sending us the information on a bank holiday evening. Happy driving!

Martyn Thorn , 13 May 2017 , Vulcan Road

What a great buying experience!

Personal friendly and professional service. Would throughly recommend to anyone. Total peace of mind when purchasing a car. When I collected my car, it looked just like a brand new one! Well done to all concerned.

Mr John H , 01 April 2017 , Mousehold Lane

Beautiful cars open for you to sit in.

After our initial visit we left details of the sort of thing we were looking for. Even though we had not been contacted we made a return visit and were very pleased with what was available and the time to ask questions, take advice without any pressure. I was given the opportunity to drive the vehicle we eventually chose. The purchasing process was very thorough and the salesman has since phoned us to check all is well.

Mrs S Hollingsworth , 27 April 2017 , Mousehold Lane

Couldn't fault them. Excellent!!

Superb customer service. Excellent knowledge of their cars and they don't force products down your throat like salesmen usually do. Highly recommend anyone to pay them a visit. Be sure to ask for Justin!

Mr A McSweeney , 27 April 2017 , Mousehold Lane

They listened to what I needed

The professionalism shown by Les and the Sales manager Johny (at Vulcan Road ) was out of this world. From the moment I walked into the showroom they listened to what I needed and then found a car that suited my needs. I have to admit I am some what of a nervous buyer through previous experiences but I was put at ease from the start by Les and with the extra touches like tea and coffee and Les's professional manner the nervousness of dry mouth disappeared. Even though I am not bound by warranty etc to take my car back for services and when due MOT's, I will without doubt take my car back every year for its service etc. I was once told by a mechanic why pay thousands extra for the dealers when you can find a reputable garage near by selling the same car without the added on useless warranties. I think I have just found what he was talking about? Thank you Richard Nash Cars for making buying a car such a enjoyable experience again.

Adrian Mills , 13 April 2017 , Vulcan Road

Beyond the call of duty

My partner and I receive such excellent service from the staff at Mousehold Lane that it had become normal but recently they have gone "beyond the call of duty" From Tim providing help and advice on the phone, most concerned that he wouldn't get out to help us to Duncan who actually came round on his day off to help start the car. We have always recommended family and friends to your company and will continue to do so because of Tim Duncan and all the guys in the garage who provide a service second to none along with sympathetic attitude and empathy. From a very satisfied customer.

D Gaze , 08 December 2016 , Drive In Service Centre

Absolute pleasure

May I just say it has been an absolute pleasure in dealing with you and your company. You made us both feel very welcome and I wanted you to have the sale! I am so excited…even got the seal of approval from my son …he was reading all the spec last night after he had driven us home. Happy days. Thank you again for all your help.

Susan Hollingworth , 01 July 2016 , Vulcan Road

No hesitation

My wife and I visited your sales centre on Mousehold Lane twice this week along with multiple other car sales establishments around Norwich. I just wanted to drop you a note to acknowledge how positive our experience was. The sales staff we spoke to were welcoming, knowledgeable and not pushy, the lot is well laid out and the cars being unlocked is really useful. Compared with the other sales establishments we visited around the city I'd certainly say our experience was most positive at your site. The only unfortunate thing is that the car we were there to view on our second visit had been sold the evening prior, we'll keep looking and should the right car appear on your list we'll have no hesitation in bringing our business to you.

Tim Brown , 14 June 2016 , Mousehold Lane

Two very satisfied customers

Dear Mr Molloy, I have now had the Merc A180 for 2 weeks and want you to know how pleased I am with the vehicle. I had so much pleasure from the Audi A3 for 9 years and it was sad to see it go, but luckily the A180 is really more suitable for us and Valerie does find it easier to get in and out of. A good buy! I was impressed with your showroom and even more when your service chap replaced the dipped bulb for free, thank you for arranging this. As Valerie has said "Mary Portas" would be proud of your business and service. Two very satisfied customers

Peter & Valerie Woodrow , 19 February 2016 , Rouen Road

Easy and uncomplicated

Tim, Many thanks for making purchasing the Nissan easy & uncomplicated. I've never bought a car on my own before so your patience was appreciated. Thank you for keeping Sophie occupied too.

Jo Robson & Sophie , 21 July 2015 , The Drive In

The customer is important and valued

Thank you very much for your excellent service. I am really pleased with my Renault Megane. In these days of high pressure sales it is pleasing to come across a sales person-Steve Allen-and indeed a team where it is clear that the customer is important and valued. Thank you again.

Rob Harding , 06 January 2016 , Vulcan Road

Very professional

I feel I must comment on the service of your salesman Aaron recently. He must be commended on his outstanding service throughout the process (and after, with his follow up phone call to ensure all was well). Indeed this same high standard has been maintained for a year or so, and our visits and deliberations over choosing a car could well have been misconstrued as "timewasting". It is difficult to see how Aaron could have been any more helpfull and accommodating, whilst still showing that he had your company's interest in mind - very professional.

Philip & Patricia Sharpe , 11 October 2015 , Vulcan Road

A genuinely impressed customer

I am pleased to see that Richard Nash car sales has built its business on sound customer service principles as well as employing quality staff. So many car sales operators are only really trying to sell finance and add ons and whilst it was helpful to have this explained I was not dropped like a stone when I explained I had saved up and wished to buy the car out right. Thanks John.

Chris Harvey , 14 November 2015 , The Drive In

The only place to go

Many thanks to Tim , I part exchanged my car yesterday, and he was a great guy and very professional, when my husband does the same with his car this is the only place we would come to.

Joan Hyde, West Norfolk , 30 May 2015 , The Drive In

Helpful and courteous

We have just purchased a car from your Mousehold Lane branch, and we were dealt with by Jason Betts who we found to be the most helpful and courteous individual. We thought he went beyond what we would have expected to help get what we wanted. The service we got from him both before and after the purchase was excellent and we feel that we should let you know we both feel he is a credit to Richard Nash.

Mr & Mrs R Bryant , 31 August 2015 , Mousehold Lane

100%

100% satisfied in every way, thank you

Mr Wiseman , 26 August 2015 , Vulcan Rd

Very friendly

Very friendly and helpful, a good experience thanks

Mr Groom , 27 August 2015 , Vulcan Rd

Very pleased

I thought I would let you know how very pleased I was with my experience when I purchased my car. Les was brilliant and is a credit to your company, I will absolutely come back to you for my next car.

Mr R Flowerday , 12 November 2014 , Vulcan Road

Feels like a new car!

Just want to say thanks for your servicing of my Fiesta last week at Mousehold Lane. Not sure all that's involved in this service, but the brakes are infinitely better, the car is much quieter and the MPG has improved. In short, it feels like a new car again! Thanks again

Brian , 02 April 2014 , Mousehold Lane

Highly recommended

I would like to take this opportunity to thank you for the high level standard of customer service you provided to me before , during and after the process of buying this car from your department (Richard Nash). You were very positive , you explained things clearly and adjust yourself to customer service needs which gave me the full confidence in buying this vehicle and as a result I will highly recommend others to your service and to do business with Richard Nash group with confidence in future . Many Thanks

Ganesh Govinden , 10 September 2014 , Vulcan Road

Great to do business with

Having purchased many cars over a very long period of time from Richard Nash Cars, we have gained both trust and a friendship over the years which has been invaluable as both my partner and I travel and use our car everyday both for work and long distance, so both a reliable and car and after sales service has to come top of our shopping list. The staff at the Rouen Road City branch have always been there for us at short notice and are always put themselves out to accomodate us before we set off on long trips to check the car over and top up any fluids as part of there after sales service. We always buy knowing we will have years of trouble free motoring. When looking to change cars, as I often do, we always get the best deal as part exchange because we look after our cars as Richard Nash look after us. Great to do business with and would 110% recommend them. Happy Motoring

Colin & Val Norwich , Rouen Road

VERY pleased with my purchase....

Normally I don't enjoy the experience of buying a new car because of all the hassle you have to go through with part exchange and trying to get a fair price for your exchange car. Richard Nash were brilliant, and you were never felt to be under any pressure. I got a very fair price for my car and I am VERY pleased with my purchase. I can not praise them enough and I will go back to them when I need to change again. Great customer service . I dealt with Steve who was more than helpful.

R. Pilch , 31 March 2014 , Vulcan Road

Friendly, helpful...

This is a very friendly, helpful and reasonably priced garage

Vulcan Road

Lovely call...

I had an MOT & Service undertaken. When it was booked in, I asked for a 1st appointment. The MOT was completed within the hour, followed by the service & well within the timescale requested. I also received a lovely call to tell me when it was ready.

Rouen Road

Very helpful ...

Very helpful, genuine and approachable staff

Nearly New Centre

Likely to purchase from them again ...

Our experience here has been very satisfactory and I would be most likely to purchase from them again the future

Rouen Road

Consistently helpful service ...

Consistently helpful service with clear explanations of work undertaken. I would definitely recommend

Mousehold Lane

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